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Make the best of what you have
Many health organisations have already made significant investment
in IT systems, which must provide the building blocks for the future. To ensure that the foundation is sound it is essential
that these systems are used in the most effective way to support
the optimum patient process.
System Utilisation Review
A thorough review of the use of your current IT systems can result
in enormous improvements in the support given to the clinical and
operational processes, as well as enhancing the quality of the
information that is collected. Understanding and making the best
of your existing systems will save you money and help build a solid
relationship with your users.
Training Needs Assessment
When a system has been in place for some time, it is common for
staff to move on and for detailed knowledge of the system to become
diluted. A training needs assessment analyses the user knowledge
of an application and highlights those areas where training or
retraining is required. Such an exercise can enable improved use
of your system and ensures that the full scope of the application
is understood and used to the best advantage.
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